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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
Anurag Agrawal

Connected Security is essential for empowering Future of Work

Security is a feature that needs to be present within each layer of the stack. Security, needs to permeate all layers of an IT solution stack. IT security isn’t a discrete category – it is a ubiquitous factor in all aspects of IT/business infrastructure. 

The most important IT-related development in 2018 and beyond will be a focus on connectedness – connected cloud, edge, applications, security, collaboration, workspaces and insights. Internet and the web are the navigation routes that we have been developing since the 1970s; the always-on, everywhere-connected Interwork© platform is the destination that we will be creating in 2018 and for years to come. Please read Future of Work - Interwork: the next step in connected businesses

If there is an evident downside to ubiquitous and constant connectivity, it’s security. In conventional IT environments, security followed a ‘castle keep’-type approach: IT security staff gathered all critical information assets at the core of the environment, and focused their resources on hardening the perimeter, in much the same way that ancient castles used a moat and wall to safeguard people and assets within a central tower.

Today, of course, nations do not use castles as fortifications – and in truth, the traditional approach to security is scarcely better attuned to contemporary IT security needs. With the rise of mobility, cloud and connected supply chains reaching from component suppliers to OEMs to distribution and consumers, there is no perimeter to harden; any sizeable enterprise will have literally thousands of shifting entry points capable of accessing one or more corporate systems. And the rise in the value of information has spawned a sophisticated cyber theft industry: ‘bad actors’ use many different types of tactics and advanced technology to infiltrate corporate IT environments, with an eye towards stealing customer credit card data or internal financial or engineering information, hijacking corporate IT resources or obtaining some other form of benefit.

Security is the most amorphous of IT market categories. Virtually all other technologies occupy a defined position within the solution stack. Today’s security strategies no longer resemble a ‘wrapper’ around assets – they are built into each element of the corporate IT stack and rely on connectedness to (as the NIST framework recommends ) identify threats, protect against attacks, detect intruders if/when they breach perimeter defenses, respond to security events, and recover information lost to theft, loss and/or malware. 

Anurag Agrawal

Dell, HPE, IBM, Cisco competing for global SMB US$1 trillion IT Spend

Techaisle forecasts worldwide SMB (1-999 employee segment) IT spend will reach US$735 billion in 2021 and cross US$1 trillion in 2028, growing at 2X the global GDP rate and 3X the enterprise segment. With slightly over 72 million SMBs (excluding home-based businesses), the market segment presents itself as lucrative and yet incredibly difficult to penetrate. Within each employee-size category there exists segments by IT sophistication, cloud maturity, digital transformation strategy, SaaS adoption, cloud first to cloud selective segments. As per Techaisle survey digital transformation is on the minds of most SMBs who are expected to spend US$275 billion on DX in 2018. And 42% of SMBs have become more dependent on technology over the last 12 months for better business outcomes.

techaisle ww smb it spend forecast resized

Anurag Agrawal

Interwork - the next step in connected businesses

Internet and the web are the navigation routes that we have been developing since the 1970s; the always-on, everywhere-connected Interwork platform is the destination that we will be creating in 2018 and for years to come.

As we enter 2018, it seems that online capabilities and activities are entering a new era. There are still advances to be made in the ‘net’ realm: there is constant pressure to expand the speed of the Internet, enabling it to handle the voracious demands of unstructured content like video, and the rise of IoT portends a coming tsunami of data from billions of connected devices. However, the key focus of web-based business investment is now less about the ‘net’ and more about the ‘work’: the ways that an increasingly-connected world supports pursuit of previously-unattainable objectives. The most important IT-related development in 2018 will be this focus on connectedness – connected cloud, connected edge, connected applications, connected security, conected collaboration, connected workspaces and connected insights. (Download your free white paper here)

Techaisle calls it the “Interwork platform” (as described in Techaisle's latest white paper). This refers to Techaisle’s belief that 2018 will mark a transition point at which corporate focus on developing and deploying systems that offer the capacity to connect diverse resources (the Internet platform) will be surpassed by a focus on capitalizing on the benefits of connected information, assets and users and teams – the ‘Interwork platform’ - to deliver on the four pillars of digital transformation: operational efficiency, customer intimacy, employee empowerment and innovation.


In the early 1970s, computer science pioneers Vint Cerf and Robert E. Kahn developed the networking protocol TCP/IP – Transmission Control Protocol/Internet Protocol – which enabled interconnections between networks to form a ‘network of networks’. Fifteen years later, in 1989, Tim Berners-Lee developed the World Wide Web, allowing browsers to follow hypertext links to far-flung resources. The Web was released to the general public in August 1991 – and businesses and individuals around the world have spent more than 25 years developing a vast array of content, process and interactive capabilities that are set within and rely on the network of networks.

Techaisle’s position is that from the perspective of the technology world, 2018 – and quite possibly, several years following 2018 – will be defined by the benefits arising from the interconnection of all types of resources: platforms/environments, information, devices and applications. With the connective fabric now (or rapidly becoming) ubiquitous, businesses of all types and sizes will move beyond a focus on network access, and concentrate instead on using Interwork technologies to drive progress across the four pillars of digital transformation: operational efficiency, customer intimacy, employee empowerment and product innovation.

Techaisle’s recent point-of-view on the Interwork platform highlights seven key areas and trends playing out across seven key technology areas:

  1. Connected cloud, which provides the foundation for Interwork, the bedrock on which Interwork platforms are built
  2. Connected edge, which completes that foundation and will work with connected cloud to deliver the ‘yin and yang’ of the Interwork platform’s infrastructure
  3. Connected applications, that represent the best path forward for corporate workloads and processes – and represent a critical component of the Interwork platform
  4. Connected security, is an essential property of the Interwork platform as security strategies no longer resemble a ‘wrapper’ around assets
  5. Connected collaboration, as it becomes part of the fabric of business activity, rather than as a means of enabling connections between discrete tasks
  6. Connected workspaces, which draw together assets and users, delivering increased benefit within each category while simultaneously extending and strengthening the core of the Interwork platform; and
  7. Connected insights, the information gained/accessed through the platform, which enables businesses to address constantly-advancing expectations for speed (of operational decisions) and completeness (of strategic decisions).

techaisle interwork platform description resized

Business and IT executives who are able to grasp the benefits associated with these seven key areas – and who are able to profit from the points at which multiple connected business resources combine to build the broader Interwork platforms – will emerge as leaders in and beyond 2018. Their organizations will participate in shaping rapidly-evolving business and consumer expectations for responsiveness and agility. Businesses that capitalize on Interwork capabilities will capture preferred positions within their markets, and within the millennial labor pool that defines a key area of near-term competition.

There are many powerful rationales for investing in each of the seven components of an Interwork platform, and as Techaisle's white paper demonstrates, each component in turn delivers greater value when it is connected with the other links in the Interwork chain.

Download your free white paper here

 

Anurag Agrawal

Digital Transformation and the future of Reseller channel

The past 15 years have been tough for traditional resellers. Digital transformation will benefit the reseller channel. Today, the IT industry is abuzz with discussion of digital transformation. Unlike smartphones and cloud, however, DX may actually provide upside for traditional channel members. In this document, Techaisle, in its latest white paper argues in favor of the proposition “DX will deliver new opportunity for traditional VAR businesses”. VARs are best positioned to scale “the twin ladders” to deliver digital transformation technology building blocks and the Interwork platform helps the channel position digital transformation initiatives in successfully navigating through and across digital transformation delivery stages.

In many cases, channel organizations that describe digital transformation to prospective clients are really talking about digitization, or some combination of digitization and digitalization. This is particularly true of MSPs or cloud (SaaS, IaaS) suppliers who are positioning their infrastructure management offerings – which are, for the most part, vehicles for augmentation – as a means of achieving DX. However, in its transformational end stages, DX is defined not by supplier delivery but by customer processes and objectives.

Research You Can Rely On | Analysis You Can Act Upon

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