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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
Anurag Agrawal

Techaisle research shows shifts in SMB and Midmarket Security Investment Trends

Techaisle's study on SMB and Midmarket Security Adoption Trends projects that IT security spending by small and mid-sized businesses worldwide is expected to reach US$90 billion in 2024, showing a 9.4% increase from the previous year. In the US alone, the market expenditure is set to rise by 8.3%. Significant investments will concentrate on Endpoint Protection, Network Security, and Identity and Access Management, with MDR (Manage, Detect, Respond) services seeing the most rapid growth in the SMB and midmarket sectors.

A significant increase in funding for IT security is projected among high-growth SMBs. Notably, 21% of rapidly growing small and medium-sized enterprises (SMBs) and 26% of mid-sized companies are forecasting a minimum growth of 15% in their IT security budgets for 2024. Highly innovative organizations are committed to improving security measures as well, with 18% of SMBs and 21% of midmarket companies planning to boost their spending by 12% compared to the previous year.

Techaisle's data also reveals a concerning cybersecurity preparedness gap among small and medium-sized businesses, with 42% having no cyber incident response plan. Despite nearly half experiencing security breaches, often going unnoticed, only 40% are confident in their recovery capabilities, likely downplaying the risks. These cyberattacks come at a high cost, with SMBs' average annual losses reaching $1.4 million. Contributing to this issue is the fact that 46% of these businesses lack formal risk assessment methods, indicating a serious underestimation of online threats.

Addressing SMB and Midmarket security issues can be done through various lenses. Segmenting security adoption into four categories—Prevent & Protect, Detect & Respond, Adapt & Comply, Restore & Recover—provides an understanding of preferred solutions and areas poised for growth. This framework helps clarify how these companies prioritize and distribute funds for cybersecurity strategies.

techaisle smb midmarket security momentum 2024

Anurag Agrawal

Xerox: A Different Approach to SMB Security in a Changing World

Security matters to SMBs and midmarket firms - a LOT. Technology is essential to productivity, growth, and profitability – but it exposes SMBs to potentially devastating security breaches. But cybersecurity is a daunting challenge. Technology is so complex, and the threat sources are so menacing that many SMBs practice “security through obscurity:” They hope that attacks will be pointed at larger targets and that they can find safety by keeping a low profile.

The world of cybersecurity is a constantly evolving battleground. Gone are the days of lone hackers targeting specific networks. Today, criminal organizations cast wide nets, hoping to exploit vulnerabilities in increasingly connected devices, from printers to smart TVs. Unfortunately, there are enough hackers, scammers, and cybercriminals to go around – and every conscientious SMB needs to address security threats as they take action to safeguard their businesses against other threats (loss of customer trust, compliance with applicable laws and regulations, loss of financial solvency) to their businesses.  

This complex landscape demands a security strategy that goes beyond just protecting networks. As digital technologies continue to advance, businesses of all sizes, especially small and medium-sized businesses (SMBs), face a constant threat of cyber-attacks.

Xerox understands this vulnerability and offers a comprehensive, personalized approach to workplace security that goes beyond a one-size-fits-all solution. This commitment to risk management stems from Xerox's long history in highly regulated industries. Its secure printing solutions, developed for environments like Navy ships, translate into robust security features for businesses of all sizes.

techaisle xerox cybersecurity

Anurag Agrawal

2024 Top 10 SMB and Midmarket business issues, IT priorities and challenges

Focused on growth and committed to new solutions that expand business horizons – the SMB market is on the brink of a multi-year growth trajectory.

They are here - Techaisle's annual SMB, Core Midmarket and Upper Midmarket Top 10 IT Priorities, IT Challenges, and Business Issues infographics, 13th year of Techaisle tracking at a WW level, and is sought after by IT vendors, channel partners, and media. Techaisle surveyed nearly 5000 SMBs and Midmarket firms, quota sampled to ensure adequate coverage of four small businesses (1-9, 10-19, 20-49, and 50-99 employees), three core midmarket (100-249, 250-499, and 500-999 employees) and two upper midmarket (1000-2499, 2500-4999) segments. As a result, the data represents a robust and reliable sampling of the market segment for IT products and services.

Techaisle surveys thousands of small and midsized businesses (SMBs) to understand technology imperatives and directions. The annual survey establishes context by asking respondents to identify their top business goals, technology priorities, and IT challenges for the upcoming year.

2024 top10 smb it priorities business issues techaisle infographic

Redefining the art of the possible

The SMB market is a study in contrasts: the tension between boundless aspiration and a constrained reality. However, data shows that a market that has mastered the cloud and is excited by AI will dedicate itself to growth in 2024.

Anurag Agrawal

2024 Top 10 Channel Partner Predictions

2024 will focus on metrics, not manuals, resulting in the rise of customer-centric channel strategies. The year will also center around data, not dials, and the imperative of winning in the new era of AI, partner collaboration, and ecosystem commerce. The partners will be compelled to move from silos to symphony by orchestrating the ecosystem to meet customer demands for AI and as-a-service. The Techaisle channel survey shows that the partner community members are searching for a roadmap to success. That roadmap will vary across partner models, as will the opportunities and requirements for suppliers. This shift will be driven by the rise of AI and ROI, which have made prioritizing metrics that align with business outcomes essential. Once again, vendor disintermediation will be real. The reseller channel will be under pressure as it explores different business models, product mixes, and strenuous demands for new skills and service capabilities. Techaisle partner predictions rely on extensive research with over 5000 partners leveraging a panel of over 300K partners. Here are the top 2024 top 10 channel partner predictions.

techaisle 2024 top10 channel partner predictions

Research You Can Rely On | Analysis You Can Act Upon

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