Techaisle Blog

In the digital age, where data is the new gold, the midmarket is facing a silent, yet devastating crisis: a glaring lack of cyberattack readiness. A recent study by Techaisle, titled "SMB & Midmarket Security Adoption Trends," paints a grim picture, revealing that many mid-sized businesses are woefully unprepared for the inevitable onslaught of cyber threats. The numbers do not lie, and they are screaming for attention.

The $11 Million Wake-Up Call

The average financial loss from security incidents in the midmarket sector is $11 million. This substantial amount can significantly impact a company's financial stability, undermine customer trust, and potentially lead to bankruptcy. This statistic alone underscores the urgent need for midmarket CEOs and IT managers to prioritize cybersecurity.

Moreover, it is concerning that 34% of midmarket firms lack a security protocol for responding to security incidents. This unpreparedness is akin to a fire department without an escape plan. When a cyberattack occurs, these companies are often left without a clear response strategy, resulting in increased confusion and substantially higher losses.

The Shadow Pandemic of Undetected Attacks

The study also reveals that 57% of midmarket firms have experienced a security incident, and most attacks go undetected. This is a shadow pandemic, where breaches occur silently, festering within systems for months, even years, before they are discovered. The longer an attacker has access, the more damage they can inflict, stealing sensitive data, disrupting operations, and demanding hefty ransoms.

Confidence Crisis and Risk Blindness

A significant concern is the lack of confidence among midmarket leaders. 36% of these firms acknowledge their uncertainty in recovering from a security incident primarily due to inadequate preparedness. Without comprehensive incident response plans, strong security infrastructure, and skilled personnel, recovery efforts can become highly challenging, often resulting in prolonged downtime and irreparable damage.

Additionally, 35% of midmarket firms do not have established risk frameworks. This deficiency in proactive risk assessment and management increases their susceptibility to various threats, including ransomware, phishing, data breaches, and insider attacks. Consequently, these firms face substantial vulnerabilities regarding their data security.

The Security Awareness Black Hole

A significant issue is the lack of security awareness training; 72% of midmarket firms do not provide it. This means employees, the weakest link in security, are vulnerable to phishing, malicious links, and weak passwords. Without training, they can inadvertently aid cyberattacks.

Cloud Security: A False Sense of Security

Cloud has brought immense benefits, but it has also created a false sense of security. 60% of midmarket firms feel that native cloud security is not sufficient. While cloud providers offer basic security features, they are not a silver bullet. Businesses must implement robust security measures, including data encryption, access controls, and threat monitoring, to protect their cloud assets.

Underprepared and Overwhelmed

The study ultimately underscores a widespread sense of inadequacy among midmarket firms. Nearly half, 49%, perceive themselves as less prepared than their counterparts. This perception of being outmatched and overwhelmed can result in complacency and inaction, thereby increasing their susceptibility.

The Path to Resilience: A Call to Action

The Techaisle study underscores the cybersecurity vulnerabilities facing midmarket companies. However, proactive measures can build robust defenses. 

The digital landscape for small and medium-sized businesses (SMBs) and midmarket enterprises is a minefield fraught with evolving threats and escalating costs. Techaisle’s latest 2025 SMB and Midmarket Security Adoption Surveys paint a stark picture: while some metrics suggest a plateau in security incidents, the financial impact, and perceived vulnerability are on the rise, driven by factors like AI-powered threats and persistent staffing challenges. This blog delves into the key findings, offering a comprehensive look at the state of cybersecurity for these critical segments.

The Bottom Line: Escalating Financial Losses Amidst Perceived Vulnerability

Let's start with the hard numbers. The average loss for SMBs due to security incidents in 2024 surged to US$1.6 million, up from US$1.4 million in 2023. This increase, despite a seemingly stable incident rate (44% in 2024, consistent with 2023 but down from 56% in 2021 and 2022), highlights a crucial point: the attacks are becoming more sophisticated and costly. While the frequency might be leveling, the severity and financial ramifications are intensifying. Adding to the complexity, despite the downward trend from 2021/2022, a concerning 68% of SMBs feel under-prepared compared to their peers, a slight uptick from 65% in the previous year. This discrepancy between perceived incident rates and felt vulnerability indicates a growing awareness of the sophistication of modern threats and a lingering sense of inadequacy in defense mechanisms.

The Threat Landscape: AI, Attacks, and Denial of Service

Techaisle's research identifies the top cybersecurity risks as cyberattacks, risks related to the use of AI, and denial-of-service (DoS) attacks. The rise of AI as a security risk is particularly noteworthy. In 2025, 56% of SMBs anticipate new security risks stemming from AI, up from 48% in 2024. This burgeoning concern reflects the dual-edged sword of AI: while it offers potential security benefits, it also introduces new attack vectors and amplifies existing ones. The escalating concern about AI-powered threats is logical. Bad actors increasingly leverage generative AI to craft sophisticated phishing campaigns, automate malware development, and amplify social engineering attacks. This trend is not just theoretical; it’s a tangible threat that SMBs are grappling with.

SMBs are the backbone of any economy and are crucial in driving innovation and creating jobs. Yet, when it comes to cybersecurity, they often lag behind larger enterprises, lacking the resources and expertise to defend against sophisticated cyberattacks. This is where Managed Detection and Response (MDR) emerges, offering SMBs a cost-effective and scalable solution to secure their valuable data and infrastructure.

The cybersecurity landscape is littered with threats, and small and medium-sized businesses (SMBs) are often the most vulnerable targets. According to Techaisle's research, not many SMBs are aware of Managed Detection and Response (MDR) services, a powerful tool designed to safeguard against cyberattacks. This begs the question: are SMBs missing out on a critical line of defense in today's ever-evolving digital landscape?

Awareness drives adoption

Techaisle’s SMB and Midmarket research data shows that small businesses are at a much earlier stage of their journey to MDR than their midmarket peers. Just 17% of companies with 1-99 employees report being aware of MDR, compared with 61% of core midmarket firms and 76% of upper midmarket organizations. Looking only at companies that are aware of MDR, current adoption rates mirror this pattern: 5% of small businesses that are aware of MDR are currently using these services versus 45% of core midmarket and 58% of upper midmarket organizations and virtually all companies that are aware of but not using MDR are either currently considering MDR or planning to evaluate these services within the next 12-18 months. These statistics indicate tremendous potential in each SMB segment: vendors must boost awareness of MDR’s benefits while executing an effective conversion strategy. This is especially true in small businesses – which should be an excellent fit segment for a managed service.

Selling sophisticated products to SMB customers is a significant challenge for IT vendors. This problem is especially acute with cybersecurity. Most SMB and Midmarket customer environments need defenses against many different types of threats, attackers, and threat vectors. Most SMBs lack the internal resources to understand what is required to protect against vulnerabilities and how different “shields” can be connected without leaving (or even creating) exploitable gaps in defense posture. Even the channel partners struggle to keep pace with simultaneous growth in threats and threat actors, vulnerabilities tied to in-use technologies or common business practices, and the ever-changing security vendor community.

Dell’s recent enhancements to its security portfolio address midmarket companies' specific security concerns and goals. Dell has significantly expanded its security portfolio with in-house capabilities and partnerships to enhance its threat protection, management, and incident response capabilities. The company’s new additions are crucial in addressing mid-market businesses' security challenges. According to Techaisle data, cybersecurity prevention investments are the highest technology priority for core and upper midmarket firms. With an average spending increase of 8.6%, 64% of midmarket firms are boosting their investments in cybersecurity solutions. The main reason for this spending increase is advanced threats and the rise of remote working, as reported by 61% of firms. In today's digital environment, cyberattacks are becoming increasingly prevalent and sophisticated, posing a threat to companies of all sizes. The traditional approach to security revolved around building higher cyber walls, hoping that no one would cross them. However, in the last ten years, attackers have found ways to breach these walls, making it necessary to have preventive strategies in place. Businesses must therefore prepare for the possibility of breaches and their potential impacts. Consequently, they must have a comprehensive security portfolio that offers end-to-end protection – from detecting and preventing threats to minimizing the damage in the event of a breach and helping users recover their data.

Mid-market enterprises are particularly susceptible to cyberattacks due to their limited resources compared to larger organizations. They face the same challenges as their larger counterparts but require more resources to defend themselves. To address these challenges, mid-market businesses need a security portfolio that can protect their operations from cyberattacks and minimize the risk of financial and reputational damage, especially as cyber threats become increasingly sophisticated. This article examines how recent updates to Dell’s security solutions portfolio can help mid-market businesses navigate the evolving threat landscape and enhance their protection capabilities.