• SIMPLIFY. EXPAND. GROW.

    SIMPLIFY. EXPAND. GROW.

    SMB. CORE MIDMARKET. UPPER MIDMARKET. ECOSYSTEM
    LEARN MORE
  • ARTIFICIAL INTELLIGENCE

    ARTIFICIAL INTELLIGENCE

    SMB & Midmarket Analytics & Artificial Intelligence Adoption
    LEARN MORE
  • IT SECURITY TRENDS

    IT SECURITY TRENDS

    SMB & Midmarket Security Adoption Trends
    LATEST RESEARCH
  • BUYERS JOURNEY

    BUYERS JOURNEY

    Technology Buyer Persona Research
    LEARN MORE
  • PARTNER ECOSYSTEM

    PARTNER ECOSYSTEM

    Global Channel Partner Trends
    LATEST RESEARCH
  • 2025 TOP 10 SMB BUSINESS ISSUES, IT PRIORITIES, IT CHALLENGES

    2025 TOP 10 SMB BUSINESS ISSUES, IT PRIORITIES, IT CHALLENGES

  • CLOUD ADOPTION TRENDS

    CLOUD ADOPTION TRENDS

    SMB & Midmarket Cloud Adoption
    LATEST RESEARCH
  • 2025 TOP 10 PREDICTIONS

    2025 TOP 10 PREDICTIONS

    SMB & Midmarket Predictions
    READ
  • FUTURE OF PARTNER ECOSYSTEM

    FUTURE OF PARTNER ECOSYSTEM

    Networked, Engaged, Extended, Hybrid
    DOWNLOAD NOW
  • MANAGED SERVICES RESEARCH

    MANAGED SERVICES RESEARCH

    SMB & Midmarket Managed Services Adoption
    LEARN MORE

Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
Anurag Agrawal

From Channel Partner to Power Player: Decoding ITsavvy’s Strategic Integration into Xerox IT Solutions

In the dynamic world of technology, strategic acquisitions often serve as pivotal moments, reshaping market landscapes and redefining how services are delivered. The recent integration of ITsavvy into Xerox IT Solutions stands as a testament to this, marking a significant evolution from a successful channel partner to a critical component of a global IT powerhouse. This is not merely an acquisition; it is a strategic convergence that warrants a closer examination of the underlying rationale, the intricate platform integration, and the transformative impact it promises for Xerox's service delivery capabilities, particularly within the often-underestimated SMB sector. 

The Genesis of a Strategic Convergence 

The initial reaction to the announcement – "Why Xerox?" – underscored a perceived unconventional pairing. ITsavvy, a recognized provider of robust IT infrastructure solutions, aligning with Xerox, a brand historically anchored in printing and document management, initially seemed an outlier. However, a deeper analysis reveals a strategically sound convergence built upon complementary strengths and a shared vision for unlocking significant potential in the IT solutions landscape. This partnership wasn't born of chance but from a calculated recognition of mutual benefits. 

In its evolution from a hardware-centric entity to a service-oriented enterprise, Xerox has progressively broadened its service portfolio beyond traditional maintenance into digital transformation and comprehensive IT support. This transition has been underpinned by its extensive service network and a substantial base of technical representatives. Over time, Xerox strategically accumulated a portfolio of IT services acquisitions across various geographies. However, these assets remained somewhat fragmented. ITsavvy, with its unified and agile platform, experienced leadership, and a well-established partner ecosystem, presented a compelling solution. The proposition of consolidating Xerox's diverse IT assets onto ITsavvy’s cohesive platform offered a clear pathway to unify and significantly enhance Xerox's overall IT service offerings. 

techaisle itsavvy xerox

Tags:

Research You Can Rely On | Analysis You Can Act Upon

Techaisle - TA