Techaisle Blog

My journey with Dell laptops began in 2009 when I purchased my first model, the Dell Latitude E4200. Over the years, I have had the pleasure of using a variety of Dell’s offerings, including models from their esteemed XPS line. Most recently, I used the Dell Latitude 9330, a laptop I admired for its impressive evolution and exceptional collaborative work capabilities. However, as we moved into the second half of 2023, I decided to upgrade to the Dell Latitude 9440 2-in-1, a decision further enhanced by adding the Dell APEX Managed Device Service. This combination has proven to be a powerful tool in my tech arsenal. The experience has been nothing short of delightful. Dell has up-leveled the design and the mobility of its Latitude laptop line of business for executives and mainstream professional users.

Dell’s ProSupport Plus is a service most are acquainted with. In March 2023, Dell introduced its APEX Managed Device Service subscription, designed to assist businesses in maintaining the security and currency of their devices. Dell APEX Managed Device Service is a monthly subscription service that provides comprehensive device management and support for Dell PCs. It is ideal for businesses that do not have the resources to manage their own IT infrastructure or want to free up resources for other strategic initiatives.

Technology advances daily; how can SMB IT resources and processes keep pace? In March 2023, Dell announced its Dell APEX Managed Device Service subscription to help SMBs and midmarket firms keep devices secure and up-to-date. Dell APEX Managed Device Service is available to buy as a month-to-month subscription at $70 per device for SMBs. Techaisle data shows that 83% of SMBs are prioritizing outsourcing their device, security, and overall IT management. At the same time, 62% are increasing their use of as-a-Service technology adoption. With Dell APEX Managed Device Service, SMBs have peace of mind knowing their IT needs are handled with Dell’s industry-leading IT management and support capabilities. From PC management to device security to expert Dell support, all in a flexible monthly subscription, this newest addition to the Dell APEX lineup delivers the immediate value small businesses need to focus on growing their business, not managing IT.

SMBs increasingly depend on information technology and deal with an ever-expanding portfolio of increasingly complex applications and platform technologies. At the same time, these firms are struggling to rein in IT-related expenditures, including staff-related costs. This combination of increased reliance on technology as a critical element of business success, burgeoning complexity, and cost constraint has created a ‘perfect storm’ for using managed services, especially services covering devices and security. As a result, managed services has become an increasingly important force within the SMB IT portfolio because its key attributes tie directly to business and IT challenges. The reasons for this intense (and growing) interest in service delivery are varied and compelling. The top two issues are “to keep IT costs under control” (49%) and “improve security” (38%).