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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
Anurag Agrawal

Connected Security is essential for empowering Future of Work

Security is a feature that needs to be present within each layer of the stack. Security, needs to permeate all layers of an IT solution stack. IT security isn’t a discrete category – it is a ubiquitous factor in all aspects of IT/business infrastructure. 

The most important IT-related development in 2018 and beyond will be a focus on connectedness – connected cloud, edge, applications, security, collaboration, workspaces and insights. Internet and the web are the navigation routes that we have been developing since the 1970s; the always-on, everywhere-connected Interwork© platform is the destination that we will be creating in 2018 and for years to come. Please read Future of Work - Interwork: the next step in connected businesses

If there is an evident downside to ubiquitous and constant connectivity, it’s security. In conventional IT environments, security followed a ‘castle keep’-type approach: IT security staff gathered all critical information assets at the core of the environment, and focused their resources on hardening the perimeter, in much the same way that ancient castles used a moat and wall to safeguard people and assets within a central tower.

Today, of course, nations do not use castles as fortifications – and in truth, the traditional approach to security is scarcely better attuned to contemporary IT security needs. With the rise of mobility, cloud and connected supply chains reaching from component suppliers to OEMs to distribution and consumers, there is no perimeter to harden; any sizeable enterprise will have literally thousands of shifting entry points capable of accessing one or more corporate systems. And the rise in the value of information has spawned a sophisticated cyber theft industry: ‘bad actors’ use many different types of tactics and advanced technology to infiltrate corporate IT environments, with an eye towards stealing customer credit card data or internal financial or engineering information, hijacking corporate IT resources or obtaining some other form of benefit.

Security is the most amorphous of IT market categories. Virtually all other technologies occupy a defined position within the solution stack. Today’s security strategies no longer resemble a ‘wrapper’ around assets – they are built into each element of the corporate IT stack and rely on connectedness to (as the NIST framework recommends ) identify threats, protect against attacks, detect intruders if/when they breach perimeter defenses, respond to security events, and recover information lost to theft, loss and/or malware. 

Anurag Agrawal

US SMB and Midmarket firms optimistic but constrained in their digitalization strategies

Techaisle's extensive and unique survey research (N=1476) on US SMB & Midmarket Digitalization trends shows a great belief in SMBs’ organizational commitment to digitalization strategies. Survey data shows more than 40% of small (10-99 employees) and midmarket (100-999 employees) businesses believe that they are “holistic” with respect to digital transformation – that within their firms, the Internet and digital technologies impact every aspect of the business and are at the core of organizational strategy. Another large proportion of the SMB population – 30% of small businesses, 43% of midmarket firms – report that their organizations are best categorized as “inclusive,” seeing digital as important to the business, but as a relatively minor factor in strategic planning, and not having organization-wide impact. Lesser proportions of both populations (20% of small, 12% mf midmarket) see themselves as ‘siloed’ with respect to digital initiatives, and less than 5% of both groups believe that their digital strategies are either ‘in the shadows’ or ‘nonexistent.’

Anurag Agrawal

The growing importance of IT and Security to SMB business

It is evident from even a casual tour of a modern SMB office that IT has become integral to business activities. Email and communications systems that meld conventional, web-based and mobile phones; and social collaboration tools on the web and within offices provide the basis for connections between companies and customers, across processes and with suppliers, and between staff members. Productivity applications like spreadsheets, graphic presentation packages and word processors enable users to complete tasks, while enterprise applications capture and report on financial data and organize processes.

Given the nearly-ubiquitous nature of IT, it is fair to wonder: are we “there” yet? Have all of the technologies that one needs been deployed? Results from a recent Techaisle survey of 1455 North American SMB IT managers (ITDMs) and business decision makers (BDMs) conducted by Techaisle indicate that there is still a voracious appetite for new IT-based business solutions. Asked to evaluate the business importance of current IT developments, 77 percent of SMB survey respondents reported that new IT systems would have a very high to high impact to their organizations. Only 6 percent believe that new IT products and services will have little impact on their businesses. Clearly, SMB BDMs and ITDMs agree that new technology will play an important role in making their businesses more profitable, and their employees more productive.

Anurag Agrawal

Techaisle research shows Hyperconverged Infrastructure on a high-growth trajectory within SMBs and midmarket firms

An extensive survey of US small and midmarket businesses shows that HCI adoption is poised to double within the current planning period. Techaisle’s US SMB & midmarket survey on CI/HCI adoption shows that 18% of midmarket firms are currently using hyperconverged infrastructure (HCI – systems that package compute, storage, networking, hypervisors and other system software into a single product) but more compelling is the fact that another 46% are actively investigating and planning to adopt, a 2.5X increase in adoption – significant growth over the next 12-18 months.

Within the upper midmarket firms (500-999 employee segment), the current penetration is 45% and another 38% are planning to adopt. HCI has also caught the attention of small businesses (1-99 employees) with slightly less than 1/3rd of IT mature small businesses are planning to adopt. Dell EMC XC Express, HPE HC380 and Cisco HyperFlex Systems appear as top choices within the SMB segment.

SMBs view technologies supporting HCI adoption as contributors to business growth. Techaisle’s survey data shows that the drivers of adoption, anticipated or currently realized benefits and important purchase criteria are very tightly aligned around cost, agility, scalability, operational efficiency and high availability. The SMBs that are fully committed to digital transformation are on the fastest path to adoption, as HCI is an important element of a future-ready, resource-sensitive IT approach.

Converged infrastructure solutions (which provide a hardware-centric bundling of system components) are already in widespread use with twice as many SMB firms already using; and software-defined HCI delivers even more compelling advantages (relative to conventional/siloed server, storage, networking and management technologies) than SMB buyers obtain from converged infrastructure. Some of the important benefits that SMB & midmarket buyers realize with HCI include:

Trusted Research | Strategic Insight

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