To understand the differences in cost, productivity, security vulnerabilities, and business benefits between newer, <4year, Windows 10 PCs and older, 4+ years, Windows 10 PCs, Techaisle recently conducted a global study, surveying business and technology decision-makers in 2085 SMBs. Microsoft sponsored the study.
The study exposed the actual dollar cost of lost productivity that unbeknownst to most SMBs are chipping away at profitability. It also revealed the number of productive work hours lost per year and an increase in security exposures. The survey research also identified vital business benefits SMBs experienced after replacing older Windows 10 PCs with newer Windows 10 PCs.
Key findings of the study are:
Older Windows 10 PCs reduce productivity, increase operational costs, diminish security
- 40% of SMBs have either no PC refresh policy or are not following the system, and 32% of Windows 10 PCs in use are 4+ years old
- Older 4+ year Windows 10 PCs reduce IT efficiency and productivity, resulting in 70 hours of productive time lost per year per PC
- The total cost of owning and maintaining a 4+ year-old Windows 10 PC is US$1,525, which is 3.3X of newer Windows 10 PCs
- Older Windows 10 PCs experience 3X more malware attacks and 3.5x more phishing attacks than more modern Windows 10 PCs
- 67% of SMBs experienced a security breach within the last year, resulting in an average of 3.3% of revenue lost
New Windows 10 PCs reduce costs, improve productivity, increase security, provide better cloud experience
- 69% of SMBs surveyed agreed that new Windows 10 PCs reduced overall costs
- SMBs mentioned that the use of newer Windows 10 PCs leads to significant improvements in application performance: 2.6X less frequent application crashes, 2.5X fewer incidents of notebook battery depleting too soon, 2.2X fewer occurrences of slowing applications as compared to older Windows 10 PCs
- 43% of SMBs say that "better security features" is one reason for purchasing new Windows 10 PCs and is among the top decision factors, and 77% consider it the second ultimate feature when purchasing new PCs
Replacing older Windows 10 PCs is a strategic investment in productivity and security for SMBs in the new world of work
As per Techaisle's global SMB survey, sponsored by Microsoft, a new Windows 10 PC has a significant impact on employees' productivity, delivering improved performance, better security, remote working, and manageability features. SMBs with an aging PC portfolio face several problems. Older PCs tend to be slower, harder to equip with current software, are more prone to crashes and failures, lack the latest connectivity capabilities, and miss much-needed built-in hardware security features, all of which harm business.
Older PCs, especially those past their extended support windows, increase security threat profile, endangering users, data, applications, and devices. Productivity suffers, IT support increases, IT efficiency deteriorates, business agility weakens, profitability decreases, workstyle and workflow suffer, post-pandemic recovery sputters.