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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
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Cloud is the Center-Point of IT operations for 15 percent of SMBs using Cloud

Techaisle’s SMB Cloud Computing Adoption Trend research (US, Canada, Germany available now; upcoming Australia, China India, Brazil, Mexico) shows that cloud computing has moved beyond a niche approach to IT, and is now the center-point of IT operations for 15 percent of US SMBs that are currently using cloud, and for 25 percent of US mid-market (100-999 employees) businesses that are using one or more cloud-based system. However, SMBs in other countries do not yet exhibit the same acceptance of cloud’s role within their IT operations. For example, in Germany, only 6 percent of SMBs consider cloud to be the center-point of IT operations – but a whopping 56 percent use Cloud to supplement traditional IT resources.

techaisle-smb-role-of-cloud-computing-study

Drilling down into the data gives a fascinating perspective of profile differences across businesses that view cloud either as center-point of their IT strategies or supplemental to strategies rooted in conventional on-premise technologies. The data also exposes the fact that businesses are still struggling to really define how best to use Cloud.

Within the small business (1-99 employees) segment, we find that small firms using cloud are most likely to add cloud into a physical device-based IT approach: the average small business reporting that cloud is used to supplement traditional IT resources has 10 employees and only one location. Small businesses that have achieved higher growth levels are more likely to position cloud as the center-point of an agile IT infrastructure; these companies are about two times larger (17 employees, two locations) than the “cloud is a supplement to traditional IT” small business average.

In mid-sized businesses that are currently using at least one cloud-based system, this trend is reversed. Mid-market businesses that position cloud as the center-point of IT operations average 227 employees working from four locations. The averages increase to 321 employees and six locations for mid-market businesses that use cloud as a supplement to traditional IT resources. However, the trend of averages is just the reverse for small businesses.

When this data is analyzed along with the use of public, private and hybrid Clouds and the planned changes in Cloud workloads it shows that there is no one strategy for all sizes – though we see growth in hybrid in all segments, the paths that different kinds of operations are taking to hybrid vary by size and by other factors

More detailed data is available in Techaisle’s report titled SMB Cloud Computing Adoption Trend which covers:

  • Benefits & Inhibitors of Cloud Adoption: Why is Cloud Being Used? Why Not Cloud?
    • Drilling down into small business and mid-market perceptions of Cloud benefit
    • The intramural divide: ITDM vs. BDM perceptions
    • Inhibitors: Why not use Cloud?
    • ITDM and BDM inhibitors
  • IT or Business: Who is driving SMB Cloud adoption?
  • Private, Public or Hybrid: What is in use and planned to be used?
    • Adoption of hybrid
    • Aligning Cloud delivery with requirements
  • Current & Planned Cloud Applications: Where is Cloud being deployed?
    • Understanding the gateway to new platform and/or business specific capabilities
    • Key Cloud applications and workloads by employee size
    • Vertical workloads becoming ubiquitous; Role of content publishing, CRM
    • Differences in small business and mid-market SaaS adoption patterns
    • Free vs. paid Cloud applications
  • SMB Cloud Future: When will Cloud usage patterns change – and how?
    • Overcoming Cloud Adoption barriers                                                                     
    • Tracing the trajectory SMB Cloud usage: Where are we heading from here?
    •  Workload and application perspectives
  • SMB Cloud Security Management
    • Roles and responsibilities in Cloud security management
    • Mid-market – management responsibility is increasing
  • Key attributes of Successful SMB Cloud solutions
    • Assessing success: key Cloud solution elements
    • Difference in needs across small and mid-market businesses
    • BDM and ITDM perspectives

For more information on Techaisle’s SMB Cloud Computing Adoption Trend research, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

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