Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.

Techaisle survey shows SMB BDM involvement in IT security operations is minimal

A trend that is frequently discussed in industry journals revolves around the growing involvement of business decision makers (BDMs) in the IT acquisition process. There is a further issue that is not generally the subject of trade publication articles, though: the extent to which BDMs are going beyond system selection and acquisition, and involving themselves in IT operations.

To obtain some visibility into this issue, Techaisle asked SMB & Midmarket survey respondents (reported in three of Techaisle reports: 1/ SMB & Midmarket Buyers Journey 2/ SMB & Midmarket, ITDM vs BDM Decision Process) to identify the party (ITDM or BDM) most responsible for various aspects of cloud and mobility security. The results both provide insight into the IT operations activity levels of BDMs, and into potential issues that might arise as a result of ad hoc, unplanned and business driven IT purchases (or shadow IT).

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Survey shows SMBs under invested in Cloud security

Techaisle’s survey of over 1,100 US SMBs, covered in US SMB & Midmarket Cloud Security solutions adoption trends report, shows that 41% of SMBs recognize that cloud poses a risk to their data. It resonates most with small businesses (1-99 employees) and is one of the top three issues identified by midmarket (100-999) respondents. However, to a large degree, these firms also believe that they are prepared to address cloud security issues. 46% of midmarket firms report that they are in better shape than their peers.

Survey data also shows that 72% of 1-9 employee microbusinesses, and 62% of small businesses overall, have not layered any security products on top of their cloud environments. They are entirely dependent on the security features embedded in their cloud environments. Even within the more sophisticated midmarket (100-999 employees) segment, the survey finds that only 20% of firms are currently using discrete products/services to secure their cloud environments, a finding that is ameliorated somewhat by the 70% of midmarket firms that are currently implementing these solutions.

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Techaisle survey shows SMB security spending on a strong upward trajectory

In 360 on US SMB & Midmarket Security solutions adoption trends report, Techaisle analyzes survey responses from over 1,100 US SMBs to provide the insight needed to build and execute on IT security marketing strategies for the small and midmarket customer segments. Survey shows that overall, spending on security products by small businesses as flat but spending by midmarket firms is on a strong upward trajectory. Most SMBs rely on core security practices and technologies to address cloud-specific threats, but many are underinvested in cloud security solutions. Data encryption and security for virtual environments are particularly primed for growth. Mobile device security, gateway messaging/web security, and (as noted above) virtualization security as high-growth opportunities for security-as-a-service providers.

Techaisle’s research investigated 17 different types of IT security solutions. Techaisle positions these as belonging to one of four categories-

  1. Protection of data entering the corporate environment
  2. Protection of data that is being used within the corporate environment
  3. Protection of the mobile environment
  4. Traffic inspection and management

Highlights of findings from the survey include:

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