A trend that is frequently discussed in industry journals revolves around the growing involvement of business decision makers (BDMs) in the IT acquisition process. There is a further issue that is not generally the subject of trade publication articles, though: the extent to which BDMs are going beyond system selection and acquisition, and involving themselves in IT operations.
To obtain some visibility into this issue, Techaisle asked SMB & Midmarket survey respondents (reported in three of Techaisle reports: 1/ SMB & Midmarket Buyers Journey 2/ SMB & Midmarket, ITDM vs BDM Decision Process) to identify the party (ITDM or BDM) most responsible for various aspects of cloud and mobility security. The results both provide insight into the IT operations activity levels of BDMs, and into potential issues that might arise as a result of ad hoc, unplanned and business driven IT purchases (or shadow IT).
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