A key challenge for SMBs is that paying for & maintaining leading-edge Information Technology is too expensive and complex for the average company to manage on its’ own. The old model of IT asset ownership and large supporting organizations is broken and is being replaced with a pay-as-you-go alternative called Managed Services.
The need to move information for process advantage in a hyper-competitive environment is forcing firms to overcome huge financial and operational challenges by using managed services. Managed services are more aligned with SMB needs today than they have ever been. By the end of 2015 there will be 1.4 Million SMBs using Managed services, 25 million SMB Cloud users and above all 35 million mobile SMB employees which is equal to 54% of SMB workforce – all requiring new and emerging technologies. The factors that drive SMBs towards Managed Services are very similar to the benefits they seek from cloud computing: Strategic and Tactical.