The Techaisle Report and perspective on Salesforce for SMBs - Advantages, Limitations & Competitor Comparisons is free to download and freely used.
The report is focused on Salesforce solution portfolio for SMBs and serves as a guidance for SMBs deciding to use CRM solutions and planning to use Salesforce solutions as well as competitor solutions. The 45 page report has been compiled based on deep discussions with SMBs using Salesforce, partners providing Salesforce implementation for SMBs. CRM data on current & planned adoption within SMBs is based on Techaisle’s extensive worldwide SMB & Midmarket Cloud adoption surveys.
WW SMB Current & Planned use of Cloud CRM solutions
Salesforce SMB product offerings – a snapshot
Salesforce limitations for SMBs
Advantages & Limitations of Salesforce Cloud platforms for SMBs and competitor comparisons
Salesforce Analytics Cloud – Advantages & Limitations
Salesforce Pardot – Advantages & Limitations
Salesforce Marketing Cloud – Advantages & Limitations
Salesforce Service Cloud/Desk.com – Advantages & Limitations
SalesforceIQ & Sales Cloud – Features & Competitors
SMB Data You Can Rely On | Analysis You Can Act Upon