The State of US SMB Mobility Channel

The State of US SMB Mobility Channel

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The IT channel has reached an inflection point. Faced with an expanded buyer community and requirements for specialized skills to support different solutions, the channel is beginning to segment by focus area. Although the different specialties are starting from a common point today, Techaisle expects to see each develop unique characteristics over the next several years.

This report focuses on the US SMB Mobility Channel.

  • Executive Summary
  • Prologue
  • The business of the SMB channel
  • By the Numbers: The SMB channel
  • Trends in specialized offerings
  • Mobility in the SMB channel
  • What is the current state of mobility in the channel?
  • Comfort level with – and profitability of – mobility
  • Important vendor partnership criteria
  • Key vendor contributions to channel business success
  • Supporting the mobility channel
  • Mobility in the context of IT and business imperatives
  • Summary observations
  • About Techaisle
  • The survey was conducted in the US with SMB Channel Partners. Each Channel Partner was screened for their focus on SMBs - deriving 50% or more revenue from selling to SMB customers. SMBs are defined as businesses with 1-999 employees.
  • A 20 minute questionnaire was administered to each respondent. Respondents were Senior Decision Makers within the Channel Partner Organization.
  • Channel partners covered in the study include MSPs (Managed Services Provider), VARs (Value Added Resellers), SPs (Service Providers), Consultants and SIs (Systems Integrators).
  • Report is delivered in Word/PDF format
  • This report is one in a series of four similar deliverables. The other three are focused on
    1. Cloud,
    2. Managed Services,
    3. Virtualization

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