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    2018 Top 10 SMB Business Issues, IT Priorities, IT Challenges
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    US Midmarket Digital Transformation Trends
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    US SMB & Midmarket SaaS Adoption Trends
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    US technology adoption trends by SMB IT sophistication
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    Understanding SMB & Midmarket Buyers Journey
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    SMB & Midmarket Cloud Adoption Trends
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    SMB & Midmarket Security Adoption Trends
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    SMB & Midmarket Mobility Adoption Trends
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    SMB & Midmarket IoT Adoption Trends
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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.

Case for Always Connected PCs in edge computing

While cloud is replacing conventional data centers at the core of the network, an entirely new technology tier – “edge” – is emerging as a complementary source of IT infrastructure, supporting many innovative technologies that promise to extend the use and impact of technology into entirely new domains.

Connectedness is an intrinsic component of the edge. It applies in two directions: client devices ranging from PCs to smartphones to sensors connect to more gateways and other powerful edge systems, which process time-critical responses and then communicate data safely back to clouds at the core of the infrastructure fabric.

The edge is broad in scope and deployment. It moves with the user of a device or an appliance or a transport, it morphs when a sensor or a beacon is triggered and it can expand or change when real and/or augmented environments interact. The edge includes the devices and networks that deliver mobility to users – and it also describes the infrastructure needed to support leading-edge solutions like IoT, autonomous and connected vehicles and field-ready AR/VR systems – solutions in which devices are connected and configured to support remote monitoring/service/control, or harvesting data from one or more connected systems and applying contextual analytics to support smarter decision making, or delivering inputs needed to provide better insight into current and future business opportunity.

To be fair, many of these edge-dependent systems are still in their infancy, and will gain widespread adoption after 2018 (or potentially, at some point in the next decade). But there are signposts that we can see today, which indicate how edge resources and expectations will evolve.

One such example is found in “connected PC.” In the context of a Interwork platform in 2018, connected PC may look like an odd inclusion – shouldn’t we focus instead on growth areas like sensors or smartphones, rather than an aging device type that is being eclipsed by these newer form factors?

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Interwork - the next step in connected businesses

Internet and the web are the navigation routes that we have been developing since the 1970s; the always-on, everywhere-connected Interwork platform is the destination that we will be creating in 2018 and for years to come.

As we enter 2018, it seems that online capabilities and activities are entering a new era. There are still advances to be made in the ‘net’ realm: there is constant pressure to expand the speed of the Internet, enabling it to handle the voracious demands of unstructured content like video, and the rise of IoT portends a coming tsunami of data from billions of connected devices. However, the key focus of web-based business investment is now less about the ‘net’ and more about the ‘work’: the ways that an increasingly-connected world supports pursuit of previously-unattainable objectives. The most important IT-related development in 2018 will be this focus on connectedness – connected cloud, connected edge, connected applications, connected security, conected collaboration, connected workspaces and connected insights. (Download your free white paper here)

Techaisle calls it the “Interwork platform” (as described in Techaisle's latest white paper). This refers to Techaisle’s belief that 2018 will mark a transition point at which corporate focus on developing and deploying systems that offer the capacity to connect diverse resources (the Internet platform) will be surpassed by a focus on capitalizing on the benefits of connected information, assets and users and teams – the ‘Interwork platform’ - to deliver on the four pillars of digital transformation: operational efficiency, customer intimacy, employee empowerment and innovation.


In the early 1970s, computer science pioneers Vint Cerf and Robert E. Kahn developed the networking protocol TCP/IP – Transmission Control Protocol/Internet Protocol – which enabled interconnections between networks to form a ‘network of networks’. Fifteen years later, in 1989, Tim Berners-Lee developed the World Wide Web, allowing browsers to follow hypertext links to far-flung resources. The Web was released to the general public in August 1991 – and businesses and individuals around the world have spent more than 25 years developing a vast array of content, process and interactive capabilities that are set within and rely on the network of networks.

Techaisle’s position is that from the perspective of the technology world, 2018 – and quite possibly, several years following 2018 – will be defined by the benefits arising from the interconnection of all types of resources: platforms/environments, information, devices and applications. With the connective fabric now (or rapidly becoming) ubiquitous, businesses of all types and sizes will move beyond a focus on network access, and concentrate instead on using Interwork technologies to drive progress across the four pillars of digital transformation: operational efficiency, customer intimacy, employee empowerment and product innovation.

Techaisle’s recent point-of-view on the Interwork platform highlights seven key areas and trends playing out across seven key technology areas:

  1. Connected cloud, which provides the foundation for Interwork, the bedrock on which Interwork platforms are built
  2. Connected edge, which completes that foundation and will work with connected cloud to deliver the ‘yin and yang’ of the Interwork platform’s infrastructure
  3. Connected applications, that represent the best path forward for corporate workloads and processes – and represent a critical component of the Interwork platform
  4. Connected security, is an essential property of the Interwork platform as security strategies no longer resemble a ‘wrapper’ around assets
  5. Connected collaboration, as it becomes part of the fabric of business activity, rather than as a means of enabling connections between discrete tasks
  6. Connected workspaces, which draw together assets and users, delivering increased benefit within each category while simultaneously extending and strengthening the core of the Interwork platform; and
  7. Connected insights, the information gained/accessed through the platform, which enables businesses to address constantly-advancing expectations for speed (of operational decisions) and completeness (of strategic decisions).

techaisle interwork platform description resized

Business and IT executives who are able to grasp the benefits associated with these seven key areas – and who are able to profit from the points at which multiple connected business resources combine to build the broader Interwork platforms – will emerge as leaders in and beyond 2018. Their organizations will participate in shaping rapidly-evolving business and consumer expectations for responsiveness and agility. Businesses that capitalize on Interwork capabilities will capture preferred positions within their markets, and within the millennial labor pool that defines a key area of near-term competition.

There are many powerful rationales for investing in each of the seven components of an Interwork platform, and as Techaisle's white paper demonstrates, each component in turn delivers greater value when it is connected with the other links in the Interwork chain.

Download your free white paper here

 

Approaching the SMB with IoT solutions – internal primary deployment leaders

How should suppliers looking to target SMBs with IoT solutions set their strategies? Techaisle believes that strategy starts with the buyer, which in this case, means understanding who the buyer is, what factors are motivating purchase decisions, and how much is available for spend on IoT. From a deployment perspective, IoT straddles an interesting line: it is technically complex, which would argue for deep IT involvement, but it – at least, in more sophisticated solutions – addresses business process issues that are most important to business managers, which would argue for deep line of business (LOB) involvement. What do we see with today’s SMB IoT adopters?

Data collected from the Techaisle SMB IoT Adoption survey indicates that in these early days, responsibility for IoT deployment in small businesses is divided relatively equally between IT and LOB management, while in midmarket organizations, IoT is most often the responsibility of IT group.

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Survey shows SMBs using analytics and Big Data are the lead adopters of IoT

Techaisle survey shows that a strong link between analytics, Big Data and IoT. The connection between IoT solutions supporting process analysis and analytics and Big Data is not lost on the SMBs included in the Techaisle SMB and midmarket IoT Adoption survey. Findings from the research reveal that there are strong links between analytics/Big Data use and intentions and IoT use and intentions and sophisticated SMB use explicitly ties these two together.

Consider the data presented in the figure below. The top left quadrant of the tables shows the proportion of current analytics and Big Data users who have also deployed IoT; at 37% and 47% respectively. There is evidence that current users of analytics and Big Data are the lead adopters of IoT, a finding that is further supported by the fact that 53% of current analytics users and 45% of Big Data users are planning to use IoT in the near term, which will bring the proportion of analytics/Big Data users who are also deploying IoT to about 90%.

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