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Techaisle Blog

Insightful research, flexible data, and deep analysis by a global SMB IT Market Research and Industry Analyst organization dedicated to tracking the Future of SMBs and Channels.
Anurag Agrawal

Channel Imperatives for 2020 - accelerating transformation

Inexorably, the market is shifting from one defined by discrete purchase-and-deploy deals aligned with refresh cycles to one where businesses take a ‘hybrid IT’ approach that blends a limited number of on-premise assets with a growing range of on-demand services. Recent work by Techaisle shows that the need for updated understandings of channel management imperatives has expanded beyond the tactical questions of sales or management metrics or marketing activities. This work has identified twelve fundamental areas where conventional wisdom has not kept pace with the business needs of the channel. In each area, policies based on conventional wisdom will lead channel organizations away from the practices needed to compete successfully in the post-transactional cloud market.

The channel transformation accelerator enablers, as laid out in the point-of-view white paper document (free), Channel Imperatives for 2020: The Changing Channel for a Post-transactional IT Market will be gut-wrenching but necessary. [Click on the image below to download the white paper or click on the link]. Within the white paper, Techaisle has developed the “Conventional Wisdom vs. Emerging Imperatives” table to illustrate ways that channel organizations must alter basic attitudes towards the business of the channel in order to be successful in the current and future IT market. 

techaisle pov channel imperatives for 2020 resized 

Anurag Agrawal

15 Keys: Winning Strategies of Successful SMB Cloud Channel Partners

Techaisle’s extensive primary research based study finds that there are quantitative, meaningful and actionable differences between channel partners who are successful in the business of selling Cloud and those that have not developed successful SMB Cloud practices.

The study to understand the winning strategies for selling Cloud to SMBs and to enable channel partners and their vendor suppliers build viable, high-growth SMB cloud businesses uncovered 15 best practices and critical differences between the activities and approaches of successful and unsuccessful SMB Cloud computing channel partners. These 15 keys are grouped into three areas.

Corporate priorities and allocations:

1.   There is no organizational recipe for cloud success
2.   Familiarity breeds success
3.   The “why” behind the cloud initiative often helps explain success
4.   Recurring revenue is not the sole indicator of cloud business success

Technology and offering definition:

5.   Cloud rewards suppliers that focus on providing best-of-breed
6.   Branded solutions are a key element of channel cloud success
7.   Industry expertise is a more important differentiator than technical prowess
8.   Cloud portfolios need to extend beyond basic IaaS, SaaS to also encompass verticals
9.   Data integration linking on-premise and cloud environments is non-optional
10. The future is hybrid, not private

Sales and marketing strategies and tactic:

11. The nature of sales relationship is a critical determinant of cloud success
12. Profit is driven by product/service balance
13. Partner-to-partner relationships are important to cloud business success
14. A distinctive approach to budget and resource allocation creates differentiation
15. Creating a cost-effective, scalable approach to lead generation is imperative

Detailed analysis included in the report highlights key differences between:

  • Channel partners that are very successful and are making money selling cloud to SMBs

  • Channel partners that have just achieved success and have started making money selling cloud to SMBs

  • Channel partners that are not yet successful and are not making money from their SMB cloud business


Working with SMBs, the channel and the vendor community, Techaisle has created research materials that help reduce time-to-success and increase the overall benefit of offering SMB solutions. Channel members looking to build a successful cloud business practice, or a vendor looking to accelerate channel success, can find details of the report here, or send us an email at This email address is being protected from spambots. You need JavaScript enabled to view it.

 

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